FENIX FAQs
CAN I MODIFY THE FENIX TO ADAPT IT TO ANOTHER BIKE?
Yes, because all the parts detach, the shock absorber was designed to be durable and go from bike to bike (except in rare cases where the new frame does not allow it). The easiest way is to send us your request via our website: link
HOW MUCH WOULD IT COST ME TO CHANGE THE CENTER DISTANCE/STROKE?
It all depends on the configuration, trunnion or standard, metric or imperial.
HOW OFTEN SHOULD I HAVE MY FENIX SERVICED?
Every year or every 100 hours, whichever comes first.
CAN I SERVICE MY FENIX MYSELF?
No because it requires specific tooling and must be drained under vacuum
WHERE CAN I SEND MY FENIX SHOCK ABSORBER FOR SERVICE?
You can send it directly to us by placing your order beforehand on the website to choose your service date : link
You can also contact one of our authorized service centers : link
IS IT EASY TO CHANGE THE CLIMB SWITCH MODE LEVER?
Yes, it is a simple operation. A tutorial is coming soon.
RIDE FAQs
CAN I MODIFY THE RIDE TO ADAPT IT TO ANOTHER BIKE?
Yes, because all the parts detach, the shock absorber was designed to be durable and go from bike to bike (except in rare cases where the new frame does not allow it). The easiest way is to send us your request via our website: link
HOW MUCH WOULD IT COST ME TO CHANGE THE CENTER DISTANCE/STROKE?
It all depends on the configuration, trunnion or standard, metric or imperial.
The easiest way is to send us your request via our website : link
HOW OFTEN SHOULD I HAVE MY RIDE SERVICED?
Every year or every 100 hours, whichever comes first.
CAN I SERVICE MY RIDE MYSELF?
No because it requires specific tooling and must be drained under vacuum
WHERE CAN I SEND MY RIDE SHOCK ABSORBER FOR SERVICE?
You can send it directly to us by placing your order beforehand on the website to choose your service date : link
You can also contact one of our authorized service centers : link
IS IT EASY TO CHANGE THE CLIMB SWITCH MODE LEVER?
Yes, it is a simple operation. A tutorial is coming soon.
SC5 CARTRIDGE FAQs
CAN I CHANGE OVER MY SC5 CARTRIDGE FROM ONE BRAND OF FORK TO ANOTHER?
Yes, because all the parts come apart.
HOW MUCH DOES THIS MODIFICATION COST?
It all depends on the number of parts to be changed. The easiest thing to do is to contact us by email at info@fast-suspension.com
HOW OFTEN SHOULD I HAVE MY SC5 CARTRIDGE SERVICED?
Like all forks on the market, every year or every 100 hours
WHERE CAN I SEND MY SC5 CARTRIDGE FOR SERVICE?
You can send it directly to us by placing your order beforehand on the website to choose your service date : link
You can also contact one of our authorized service centers : link
CAN I SERVICE MY SC5 CARTRIDGE MYSELF?
Yes. You can order the seals kit on our website : link
KIT UP FAQs
CAN I FIT MY KIT UP FROM MY YARI TO A RS 35 GOLD OR VICE VERSA?
No because the thread is different
CAN I FIT A KIT UP IN A FOX FORK?
No, the up kit can only be fitted in the ROCK SHOX Yari, Revelation, 35 GOLD and BOXXER RC forks.
HOW OFTEN SHOULD I HAVE MY KIT UP SERVICED?
Like all forks on the market, every year or every 100 hours
CAN I SERVICE MY KIT UP MYSELF?
Yes. On our website you will find the fitting video which also goes with the maintenance phase.
(Video link: https://www.youtube.com/watch?v=ThNPY_NWJDE&t=1s)
I am looking for a FAST PRODUCT MANUAL, where can I find it?
The manuals for products still on sale are available under each product sheet.
For products that are no longer sold, you can find them here (links to HOLY GRAIL - CO3 files - SC4 cartridge)